At Juvenor Pharmaceuticals, we endeavour to provide you with world class service. You can reach us at our Customer Care Number 07118-660358 between 10:00am and 6:00pm (Monday to Saturday), excluding public holidays or you may email us at We normally respond within one working day.

You may contact our customer care for:

• Password related queries;

• Login related queries;

• My account / profile changes queries;

• Payment related queries;

• Product related queries;

• Website navigation related queries;

• Pricing, promotion, discount related queries;

• Delivery related queries; or

• Anything that the customer may wish to clarify about

In any communication with us, please do provide us information such as Order Number, invoice number, address & telephone nos. please remember, the more information you provide, the quicker we will be able to respond to your query.